Shipping policy
Shipping your Design Kit
We can ship to virtually any address in the world.
When you place an order, the cost of shipping should be displayed. All products are shipped from Dublin, Ireland, usually within 24 hours of placing your order, via courier.
Estimates of delivery times are as follows:
Ireland: 2-3 working days
Europe & UK: 5-7 working days
Rest of world: 7-10 working days
Rush Orders
If you require a kit urgently for a client meeting or a gift please let us know and we will do our best to push the order through asap (we may be able to get it out quicker than 24hrs depending on the time of day the order is placed). We can also provide a faster courier service for an additional fee, please email or call us to get prices as they vary greatly for different locations.
Our 90 days Refund Policy
All our kits come with the Modelrooms 90 days refund policy as standard.
How to Order Modelrooms
Online
The quickest and easiest way is through our website www.modelrooms.com using our secure shopping cart. We aim to ship all orders within 24 hours of recieving your order and use the fastest most reliable courier service available to get it to you asap.
We can accept Visa, Mastercard, Visa Debit and PayPal online
Phone
If you would prefer to speak to someone first, by all means call us and we will try and answer your queries. We can process your order over the phone with a credit card and again we will ship your kit asap
We can accept Visa, Mastercard, and Visa Debit by phone